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Why should I choose Toyota Kenya ?
Genuine Parts
The manufacturer of original parts
Original parts were submitted to thousands of hours of research and control of hundreds of patents and crash testing to ensure the quality of the vehicle and driver safety. By entrusting the maintenance of your Toyota by Toyota Kenya , you are sure to buy original spare parts, providing driving performance and maximum safety.
Genuine Parts from Toyota Kenya are made to the same high-quality standards as your vehicle and are designed specifically for your model. Toyota Kenya maintains a comprehensive parts stock of 13,000 line items and assures its customers of the highest parts availability in the market for all our brands.
Occupying approx. 3,715m2 our Central Parts Depot is the first parts warehouse in Africa to run on RFID (Radio Frequency Identification) to manage our stock levels. The warehouse is supported and replenished from a regional base in South Africa which holds genuine parts from Japan, thereby cutting down lead items for daily and weekly restocking.
To protect your car and your family from the risks of counterfeit parts, always buy your Genuine Parts from an authorized Toyota Kenya dealer.
Toyota Genuine Motor Oils
You can prolong the life of your Toyota and increase its performance by insisting on Toyota Genuine Motor Oil – the lifeblood of your engine – at your next service. Toyota Genuine Motor Oil is customized according to your model and formulated to the highest standards and specifications to keep your vehicle in tip-top condition.
Well-equipped workshops
Toyota Kenya workshops are equipped with all the equipment for the maintenance of your vehicle. Our diagnostic tools are efficient and modern.
Toyota Motor Corporation trained staff with the latest technology
The technical development of vehicles requires well-trained staff to ensure customer service quality.
That's why Toyota Kenya technicians regularly receive specialized training through the Toyota Kenya Academy
While You Wait Service
We understand that you can’t be without your car for very long and that is why we have introduced the “While U Wait” service program. With our state of the art workshop and reliable Toyota trained technicians, we will service your car promptly as you enjoy a complimentary cup of coffee in our comfortable customer lounge.
This service offers a quality service and a free checkup of key elements the of your vehicle very quicky.
Choose from up to 30 certified service centres across Kenya
Early Bird Service
Our Early Bird Service allows you to bring your vehicle in to be serviced in the morning as early as 6.30 am at our Uhuru Highway service center. Your car is serviced as you wait in the comfort of our customer lounge, watch International news, read the paper and have a morning cup of coffee.
Body Shop
At Toyota, we want to ensure that in the unfortunate event of an accident, no matter the size of the damage, your vehicle will be restored to its original state by a Toyota Certified Technician using only Toyota Genuine parts, repair technics and tools.
Let us take away the stress and hassle that fixing your damaged vehicle can bring. We have a wealth of experience in all aspects of vehicle body repair and paintwork. We work with many fleet operators and insurance companies and pride ourselves on giving top quality repair and service to our customers
Warranty Conditions
VEHICLES
Products sold in the Toyota Kenya network benefit fully fromToyota warranty given by the manufacturer.
All the conditions of the warranty period are detailed in the warranty booklet and maintenance provided to each customer during delivery of the vehicle in Toyota Kenya dealerships.
Your new vehicle is covered * 3 years / 100 000 km, whichever comes first.
PARTS
All parts benefit 1 year when fitted in approved workshops.
* Confirm warranty conditions in dealerships / terms and conditions apply
Maintenances Packages
Maintenance Package
Covers all service and repairs for the car as stipulated by the manufacturer, this includes wear & tear items like brakes, clutch, suspension, tyres & batteries.
Mileage and period are negotiated and can be up to 5 years or 200,000 km.
A dedicated Account Executive is also on hand to offer operational support.
Service Plan
Covers all parts and labour costs for the regular lube servicing of your car as stipulated by the manufacturer, up to 1 year or 25,000 km whichever comes first.
Drive into any of our Toyota service centres across the country and don’t forget the vehicle book of life to claim this free service plan.
The packages enables you to control the maintenance budget for your vehicle through a professional and competitive service.
You benefit from our expertise in compliance with manufacturer's maintenance recommendations, using original parts.
"A" SERVICE EVERY 5000KM
1 Drain and refill engine oil
2 Replace oil filter
3 Check and clean air cleaner element
4 Check and clean pollen filter*
5 Check gearbox oil - top-up if necessary
6 Check differential oil - top-up if necessary
7 Check battery electrolyte level and top-up if necessary
8 Check brake and clutch fluid levels and top up if necessary
9 Clean and lubricate battery terminals
10 Check condition of tyres including spare tyre and adjust pressures
11 Check operation of all lights
12 Check operation of all windows, view mirrors and central locking
13 Check operation of electrical switches,blower fan, air conditioning and audio
14 Check operation of instrument cluster and cigarette lighter
15 Check operation and lubricate all door locks and hinges
16 Check operation of all wipers, windscreen washer and horn
17 Fill windscreen washer bottle
18 Check condition of radiator hoses and V belts
19 Check operation of all seat slides and adjusters.
20 Remove wheels and check condition of brakes
21 Check suspension for damage and leaks.
22 Check and drain water from the fuel filter sedimenter*
23 Defect report
"B" SERVICE EVERY 20,000KM
24 Drain and refill engine oil
25 Replace oil filter
26 Replace fuel filter*
27 Replace spark plugs*
28 Replace air cleaner element
29 Drain and refill gearbox and differential oils.*
30 Check battery level and top-up if necessary
31 Check brake and clutch fluid levels
32 Clean battery terminals
33 Check condition of tyres including spare tyre and adjust pressures
34 Check operation of headlights, parking lights, indicators, hazards and all lights
35 Check operation of all windows, view mirrors and central locking
36 Check operation of blower fan, air conditioning, audio
37 Check operation of instrument cluster and cigarette lighter
38 Check operation and lubricate all door locks and hinges
39 Check operation of all wipers, windscreen washer and horn
40 Fill windscreen washer bottle
41 Check operation of all seat slides and adjusters.
42 Check condition of all hoses and V belts
43 Inspect for oils and brake fluid leaks
44 Check steering and CV dust covers for damage or leaks
45 Check,clean and adjust all brakes including removal of drums and disc pads
46 Adjust brake and clutch pedals freeplay and pedal gap
47 Check suspension for damage and leaks.
48 Check and top-up steering fluid if necessary
49 Inspect wheel bearing, grease and adjust if necessary
50 Check and drain water from the fuel filter sedimenter
51 Check fuel system for leaks
52 Check exhaust system
53 Road test vehicle*
54 Steam clean engine
"C" SERVICE EVERY 40,000KM
55 Supply injector nozzle cleaner (gasoline engines)
56 Drain and refill brake fluid if necessary*
57 Drain and refill power steering fluid if necessary
58 Replace wheel bearing grease
59 Check condition of tyres including spare tyre, adjust pressures and rotate tyres
60 Check diagnostic trouble code
61 Check and adjust wheel alignment
62 check and focus headlights
63 Road test vehicle
Recall Campaign
To access our recall campaign please click on the button below :
I CHECK IF MY VEHICLE IS PART OF THE RECALL CAMPAIGN?
Check if your vehicle is part of the recall campaign by searching by VIN*
*Where can I find my VIN number?
Your vehicle's VIN number appears on your vehicle's registration papers.
You will see a 17-character long number with numbers and letters: this is the VIN number.
This code is also present at least in two locations on your vehicle:
§ The windshield, bottom left
§ The manufacturer plate: it can be marked cold, engraved or punched on the engine. Sometimes it is printed on a label, itself attached to the engine.
§ Inside the car: at different locations, such as the floor or trunk
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Dealer Portal
To access our dealer portal please click on the button below :
